The Singapore Cruise Centre needed an upgrade of its facilities to meet the increasing passenger traffic from regional and international ships that dock in Singapore.
The layouts of both the departure and arrival halls were redesigned to improve efficiency in its operations and streamline passenger flow within the terminal: a separate baggage check-in for international cruise passengers was constructed at the first storey; the baggage claim area was redesigned to handle the large volume of baggage of both regional and international passengers; a new cruise check-in area for international passengers was incorporated on the second storey. Additionally, a large waiting area was provided for added passenger comfort and convenience, while ticketing counters for the ferry operators were relocated closer to the regional departure area. Several retail shops, F&B outlets and a food court were also added to the design to cater to the demands of passengers.
To give the terminal a fresh and modern look, the floors and ceilings were given a simple and clean look to achieve a feeling of airiness and space with timber accents at selected locations.